✦ Shipping Policy

Zervuno

At Zervuno, we work to process and ship orders promptly. This policy explains our order processing, shipping, delivery, and tracking procedures.

Order Processing

• Orders are typically processed within 1–3 business days after payment has been successfully received.

• Orders are not processed or shipped on weekends or U.S. federal holidays.

• During sales, holidays, or periods of high order volume, processing may take additional time.

• Once your order has shipped, you will receive tracking information when tracking is available.

Shipping & Delivery

Available shipping methods, shipping costs, and estimated delivery times are displayed at checkout.

Delivery times are estimates and are not guaranteed unless specifically stated otherwise. Actual delivery times may vary because of carrier delays, severe weather, holidays, incorrect addresses, or other circumstances beyond our reasonable control.

We will make reasonable efforts to ship orders within the timeframe provided at checkout. If we are unable to ship your order within the promised timeframe, we will provide any notice or refund required by applicable law.

Shipping Address

Please make sure your shipping address is complete and accurate before submitting your order.

Zervuno is not responsible for delays or additional costs resulting from an incorrect or incomplete address provided by the customer. If you notice an address error after placing an order, please contact us as soon as possible at levyshippingllc@gmail.com. We will make reasonable efforts to assist before the order ships.

Tracking Information

When available, tracking information will be sent to the email address provided with your order once the package has been shipped.

Please allow some time for the carrier's tracking system to update after shipment.

Lost, Delayed, or Delivered Packages

If your package is delayed, lost, or marked as delivered but cannot be located, please contact us at levyshippingllc@gmail.com.

We will work with you and, where appropriate, the shipping carrier to determine the available next steps. Carrier investigations may be required before a resolution can be provided.

Shipping Restrictions

We currently ship to destinations available during checkout. Certain products or locations may be subject to shipping restrictions where required by law or carrier requirements.

Contact Us

If you have questions about shipping or your order, please contact:

Zervuno
Email: levyshippingllc@gmail.com
Address: 433 W Railroad St, Apt 204, Oneida, NY 13421, United States

We appreciate your business and thank you for choosing Zervuno.